Responsible Gaming
Gaming Should Be Fun, Not a Way to Make Money
At Curlew Island Hotel, we believe pokies and online gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or escape difficulties. Please gamble responsibly and within your means.
Set a budget you can afford to lose and stick to it. Remember: the house always has an edge, and outcomes are based on chance.
Age Verification
All players must be 18 years of age or older to participate in gaming activities in Australia. By accessing our pokies services, you confirm that you meet this legal requirement.
We are committed to preventing underage gambling and protecting young people from harm.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses — trying to win back money you've lost
- Hiding gambling activity — keeping your gaming secret from family or friends
- Increasing bets — needing to gamble with more money to feel the same excitement
- Loss of control — gambling longer or with more money than intended
- Neglecting responsibilities — missing work, school, or family obligations due to gambling
- Borrowing money to gamble — using credit cards, loans, or borrowed funds
- Mood changes — irritability, anxiety, or depression related to gambling
- Failed attempts to cut back — repeatedly trying and failing to reduce or stop
- Gambling to escape problems — using gaming as a way to cope with stress or negative emotions
Self-Help Tools & Responsible Gaming Features
We offer tools to help you maintain control of your gaming:
- Deposit Limits — Set a maximum amount you can deposit within a specific timeframe
- Loss Limits — Cap the amount you're willing to lose during a gaming session
- Session Time Limits — Set automatic reminders or session timeouts
- Reality Checks — Regular pop-up notifications showing your time and money spent
- Self-Exclusion — Temporarily or permanently exclude yourself from gaming services
Contact our support team to activate these tools or for more information about responsible gaming features.
Support Organisations & Help Services
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services available 24/7
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support and treatment for problem gambling - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Gambling awareness and support resources
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Help line: 1-800-GAMBLER (1-800-426-2537)
Need Help?
If you think you may have a problem with gambling, please reach out for support immediately. There is no shame in seeking help — confidential, professional support is available and can make a real difference.
Don't gamble alone with a problem. Contact a support service today.